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    Leadership Team

    The City Manager appoints Leaders who represent critical areas, including Community Safety, Human Services, Public Works, Economic Development, Community Development, and Human Resources.  The City’s Leadership Team fulfills a global role in the organization which includes:

    1. Planning, executing, and evaluating organization-wide strategies that achieve Council’s vision and goals and important community needs;
    2. Serving as the City’s futurists, responsible for giving the organization its strategic advantage and opportunities; and
    3. Providing credible, model leadership that creates an organization where people can be successful.

    The Leadership Team has the responsibility for developing and executing City Council's priorities in an annual cycle that includes multiple performance years. The planning effort includes: ongoing environmental assessment to identify emerging issues, providing focus and direction for the organization, resource and tactical planning, identifying core strategies and policies critical to organizational success, and determining evaluation methods and linking them to the budget and performance measures systems.

    Leadership Team Members

    William Aldrich Emergency Services Director
    Valeria P. Chambers Clerk of Council (City Clerk)
    Gregory H. Daniels City Assessor
    Michael Doucette Commonwealth Attorney
    Walter C. Erwin, III City Attorney
    Brad Ferguson Fire Chief
    Kay L. Frazier Parks & Recreation Director
      Museums Acting Director
    Michael Goetz Information Technology Director
    Gaynelle L. Hart Public Works Director
    JoAnn Martin Communications & Marketing Director
    Marilyn Martin Library Acting Director
    John H. McCorkhill Fleet Services Director
    Timothy A. Mitchell Water Resources Director
    Mitchell W. Nuckles Commissioner of the Revenue
    L. Kimball Payne, III City Manager
    Tamara Rosser Human Services Director
    Margaret Schmitt Human Resources Director
    Parks Snead Police Chief
    Bonnie Svrcek Deputy City Manager
    Sergei Troubetzkoy Tourism Director
    Marjette G. Upshur Economic Development Director
    Kent L. White Community Development Director
    Donna Witt Financial Services Director


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