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    Citizen Survey Results

    2015 Citizen Survey Results
    In 2004, 2006, 2008, and 2013, the City conducted citizen surveys using the National Citizen Survey (NCS) instrument administered by the NRC.  The purpose of conducting the surveys is to obtain statistically valid data concerning resident satisfaction with community amenities and the services provided by local government. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). In May 2015, the survey was mailed to 1400 residents (350 per ward) with a final overall response rate of 26%.
     
    On September 9, 2015, members of the City’s Leadership Team along with a group of employees identified as emerging leaders in the organization will participate in a Next Steps Workshop designed to assist in analyzing the survey results, assess priorities and determine next steps in moving the use of the results from research to action.
    2013 Citizen Survey Results

    The survey results are available in .PDF format below:

    2008 Citizen Survey Results

    The survey results are available in .PDF format below:

    2006 Citizen Survey Results

    The survey results are available in .PDF format below:

    2004 Citizen Survey Results

    In May 2004, Lynchburg residents were asked to participate in the City's first citizen survey.  Twelve hundred (1200)  randomly selected residents received the survey and 431 returned the completed survey.  On August 24 - 24, 2004, Lynchburg City Council reviewed the results and used the information to assist them in setting goals and priorities.

    The survey results are available in .PDF format below:


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