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    Emergencies/Customer Service

    WHO DO I CALL?  
    Water and/or Sewer Emergencies: including water main breaks, discolored water, sewer odor or other complaints - 24 hours a day  434-455-4250
    Water Resource Information Hotline:  General information, neighborhood project questions, CSO-related issues, stormwater concerns, voluntary rainleader disconnect  434-485-RAIN (7246) or
     send us an email
    Water Resource Administrative offices
    Hours of Operation:  Monday - Friday  8:00 a.m. - 5:00 p.m.
    Billing related questions 
    Hours of Operation: Monday - Friday  8:30 a.m. - 5:00 p.m.
    Pedlar Reservoir Fishing Permits  434-455-3850
    Pedlar Reservoir General Information  434-455-4250

    Facility numbers:
    College Hill Filtration Plant 
    Abert Filtration Plant 
    Regional Wastewater Treatment Plant 



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