Billings & Collections Division

The Billings and Collections Division holds full responsibility for the issuance, collection, processing and recording of all current and delinquent monies due to the City, as well as the School Board including:

In addition to billing and collection activities, historical records are maintained for each account to assist in account analysis. This Division is also responsible for receiving applications for new water and sewer service as well as service disconnection's for delinquent accounts.

Office Hours: 8:30 a.m. – 5:00 p.m., Monday - Friday
 (434) 455-3850 Operations & Collections
Fax (434) 847-1848

(434) 455-3840 Utility Billings (Water and Sewer)
Fax (434) 455-4178

Susan Hargis, Billings and Collections Manager
 (434) 455-3852

Donna Witt, CPFO, Chief Financial Officer
 (434) 455-3968

Mailing Address

Financial Services Department
Billings and Collections Division
PO Box 603
Lynchburg, VA 24505

Physical Address

Billings and Collections Division
First Floor, City Hall
900 Church Street
Lynchburg, VA 2450