Social Services


Emergency Broadband Benefit Program:

The Federal Communications Commission (FCC) has announced that the $3.2 billion Emergency Broadband Benefit Program has been launched. A reminder that the program will provide a $50/month ($75/month on tribal lands) subsidy for the cost of internet service for select individuals for six months. The list of Virginia's participating broadband providers can be found here. Eligible households can sign up for the program directly through their broadband provider or online. For more information and to sign up, visit the program website -



  • Residents may apply for benefits online at
  • For information regarding SNAP, TANF and Medicaid, call toll free (855) 635-4370.
  • To report child abuse and neglect during regular business hours, call 455-5726; after hours, call 800-552-7096.
  • To report adult abuse and neglect during regular business hours, call 455-5840; after hours, call 888-832-3858.
  • Those who need to speak with someone at the Human Services Department can call the main number, (434) 455-5850.


The Lynchburg Department of Social Services is combined with the Lynchburg Department of Juvenile Services to form the Department of Human Services. It is one of 120 local departments in Virginia's state-supervised, locally-administered public social services system. The Department is an agency of city government which administers federal, state and local public assistance and social work service programs. To learn more about the Virginia Department of Social Services, go to


Location - 99 Ninth Street, Lynchburg, VA 24504

Hours - 8:30 a.m. - 5:00 p.m.


A limited number of parking spaces are available in the agency lot immediately adjacent to the visitor entrance. We ask that all visitors be mindful and considerate of all parking signage, as well as courteous to others.


Looking for other community resources? 
The United Way of Central Virginia manages the resource guide, 
2-1-1, which has lots of helpful information.